Satisfaction Survey

Please do not post service requests or notices to vacate in this survey!

If you want to send a service request, click here.
If you need to give notice that you are moving, please contact the property directly by email or phone.
In order to assure that we are providing you with the highest quality in service, please help us by filling out this short survey.

Apartment Community *required
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For each item identified below, click on the box to the right that best fits your judgment of its quality. Use the scale below to select the quality number.  Poor        Good      Excellent
Quality Number    .      .     .      .      .      .      .      .      .      .      .      .      .      .      .
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Overall maintenance and cleanliness of the Fitness Facility
Overall maintenance and cleanliness of the Tennis Court
Overall maintenance and cleanliness of the Clubhouse
Overall maintenance and cleanliness of the Pool
Overall maintenance and cleanliness of the grounds/landscaping
Overall cleanliness of the breezeway/entryways or hallways
Courtesy and professionalism of the Leasing Office Staff
Courtesy and professionalism of the Maintenance Staff
Ability of maintenance staff to address problems within 24 hrs.
How would you rate the community facilities and activities?
How would you rate the willingness of the staff to respond to your needs?
Did the staff follow-up to ensure that problems were attended to?
How would you rate the on-site laundry facilities?
Would you consider living at any 1st Lake Property again? Yes       Maybe      No
Comments
You've exceeded my expectations because...
If we did not meet your expectations, please let us know why
   
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May we contact you? Yes      No
 
 

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