By Keke Not Palmer, Oct 20, 2024 from Google

I’m only rating this place 4 stars because we took a tour on 9/26. Spoke to the same person about what we’re looking for and pricing. Yesterday I emailed them asking to schedule a tour which included everything they needed to know I even left my phone number for them to reach out . The appointment was scheduled. Came in ready to lease an apartment today and was told that they have a 2 bedroom and 2 bathroom apartment that will be ready on the 31st but it is 3rd floor. We’re not interested in 3rd floor we were upset to find out that news. Then we got told “ I have a 2 bedroom apartment that will be available November 8th”. That news also upset us because we took our time scheduling an appointment when whomever read my email could’ve immediately reached out to inform me what’s available. Someone is moving out November 8th but don’t we have to wait till the apartment is fixed up? How long is this supposed to take? I’m extremely disappointed hopefully y’all communicate with us when an 2 bedroom and bath on the 2nd floor apartment opens and up anytime soon. We now have to pay whatever they’re charging us for our current apartment for rent. Our hearts been set on this place since the tour 🙁😭.

By stephenbrashearmusic, Oct 05, 2024 from Google

By Dominic Moncada, Sep 17, 2024 from Google

I cant thank CCW enough for rectifying my unit after the water flooded the entire half of the unit after Hurricane Francine!!! everything was expeditiously handled; im sure i was not the only one with issues in the complex. talking to work colleagues, im grateful to be renting from First Lake at CCW cause their homeowner situations sound like problems i dont want to deal with. Citrus Creek West took care of everything with one phone call like VIP service. im sure this can probably happen again cause we live in NOLA but i appreciate the attention to my lil apartment. THANK YOU!!! Dom

By Monica “Dede” Cunningham, Jul 26, 2024 from Google

The office staff was very professional and helpful, and very responsive to any maintenance issues. This is a very nice and safe community to live.

By Deivione Janae, Mar 05, 2024 from Google

Emily is the sweetest person ever ❤️ she will go above and beyond. Loved these apartments. Thankyou Emily for your kindness it doesn't go unnoticed !

By Keylin Nunez, Feb 12, 2024 from Google

By Chase Glaskox, Nov 30, 2023 from Google

Laura at Citrus Creek West handled all of my questions and paperwork diligently. Her hospitality is second to none. She is the best leasing agent I have ever worked with!

By Damyan Cunningham, Oct 27, 2023 from Google

Such great service!! Emily at the front desk really welcomed me to the area. She really helped me find a place and get paper work moving quickly. I work for Buckle and I’m relocating with my promotion and had to move within a week. They were really on top of everything and adjusted to my moving needs. Would recommend to anyone wanting great customer service.

By Anthony Eugene, Oct 18, 2023 from Google

Laura in the leasing office has always had my back since day 1. The whole two years that I’ve lived here she would always listen to my problems and personally make sure they’re taken care of. She has never made me feel rushed and was genuine 100% of the time. Having someone like this in your corner has made living here so comfortable and easy. Please promote her and give her a raise.

By Devon Sexton, Oct 12, 2023 from Google

The office staff is amazing and very friendly. I felt extremely welcome the moment I walked in the door.

By Justin Dupuis, Apr 02, 2023 from Google

Me and father lived here during the early 2000''s and after Katrina when our house was being fixed. It was quiet and there were always Saints, Brass, and Zephyrs players that lived around us. The pool was always clean year round. Good memories👍🏻

By Amber Imes, Feb 25, 2023 from Google

Nice service and well informed about the apartment complex

By Joe Hutsell, Jul 16, 2022 from Google

Great place very helpful help answered all my questions explain everything to me wonderful staff at the citrus West

By Fausto, Apr 21, 2021 from Google

Emily has GREAT customer service skills!

By S Wooldridge, Mar 07, 2021 from Google

The experience was first rate. The apartment was lovely and the management was so very kind and helpful.

By Jiselle Rosas, Jul 13, 2020 from Google

I loved this place! I made the best memories here and one day hope I can return and live there when I am older, i really recommend these apartments!

By Michelle MacAulay, Aug 19, 2019 from Google

Staff is very helpful and friendly! They went above and beyond to help me with my move. Karen and Emily are the best!

By Johannah White, Aug 14, 2019 from Google

I've lived at Citrus Creek West for over a year now and am taking a job out of town. This has been a great experience from the start. Very professional and personable office managers here care about the resident experience and have been very responsive to my needs. In particular, I would single out Emily V. as the leasing agent who has done the most to shape my positive attitude towards CCW. Her enthusiasm and customer service skills have consistently exceeded my expectations. The landscaping is great and the little gym and track around the complex helped me save $ and give up my gym membership. Maintenance requests have been handled swiftly. I really liked my space and esp. the light in my 2nd floor apartment. This is the nicest apartment I've been lucky enough to score. I've also lived in 2 other 1st Lake properties in New Orleans and this one has been the best all around, hands down. Keep doing what you do. You will not regret checking out Citrus Creek West if you're in the market for a new place.

By Nicole R, Aug 29, 2018 from Google

Emily in the leasing office will have you falling in love with this place. It’s gorgeous with updated granite and cabinets. But those old white appliances threw me off. There are detached garages available for lease. The gates stay closed which is great.

By Charles Jordan, Sep 12, 2017 from Google

It is a great area to shopping malls and Tricia is very friend to work with

By Charles J., Sep 12, 2017 from Apartments

Customer Satification Tricia was a pleasant to work with. She did an amazing job ensuring I received everything I needed in an apartment. Even though she manages Citrus Creek East, she had the ladies hold the apartment while I decided which of the three I wanted since I lived out of state. She sent me updated photos and even made great last minute arranges to show me what the apartment looks like. The staff is friendly and thank to Tricia hassle free help in getting relocated over 1000 miles, I am more than happy to write this review especially since I deal with the public

By Abbye Falkner, Apr 05, 2017 from Google

Lovely place to live. The landscaping is beautiful and the apartments are so spacious. Plenty of storage space and open areas. Everyone that works here is so nice from the managers to the landscapers.

By Bubba Grubb, Mar 25, 2016 from Google

I have lived in Apartments, condos and single family homes in various neighborhoods throughout my life. They all have pros and cons. As for this complex, I can say this: The grounds are very well maintained. The maintenance staff, when required, are right there to perform repairs. Inspections, pest controls, fire extinguishers, smoke alarms, etc, are all checked on a routine basis. Parking is not a problem. The amenities are fine; swimming pool, gym and jogging path. And the office staff is very accommodating and professional. But what this place does that surprises me is bring the renters together through different social gatherings. Things like a Farmers' Market, Meet and Greets, Snoballs and sprinklers (during the heat of the summer) and Food Truck nights (at the entrance). There are no thugs walking the complex, no drugs, no loud music or midnight gatherings at the street corner. Police are very rarely, if ever, summoned for disturbances within the complex. This is a nice place to live and feel safe.

By Deidre L., Aug 17, 2015 from Apartments

Wonderful Location and Amazing Grounds The complex has recently been renovated and updated with new security gates, etc. It is also within walking distance of many shops, restaurants, banks, etc. There is, actually, plenty of parking and you can feel safe using the jogging trail, pools etc. at night unlike many places in the city.

By Casey Kugler, Jul 31, 2014 from Google

Great experience there overall, I loved living there. Office team went out of their way to do everything they could for me and provide a great living experience. Very close to anything I needed, and I even moved in sight unseen. :) Thanks to everyone who makes Citrus Creek West awesome!!