By Emily Brockhoeft, Feb 03, 2026 from Google

Natalie and Gianna were amazing during my tour at Lakes of Chateau North! They were very welcoming, knowledgeable, and insightful about the apartments and property. They answered all my questions and made the experience easy and enjoyable. Highly recommend touring with them!

By Brooke Richard, Feb 03, 2026 from Google

Lakes of Chateau North is a beautiful community with well-kept apartments and a great overall atmosphere. The move-in process was incredibly easy and smooth, which made everything stress-free. The team was helpful and organized, Natalie and Gianna were so helpful making the entire experience a positive one. I’m very happy with my choice to move here!

By Dominique Dorsey, Feb 03, 2026 from Google

There is an interesting phenomenon called “reactive maintenance”. This basically means that 1st Lake property management will not go “above and beyond” to present a “showroom-ready” unit to their new tenants. 1st lake will do the minimum, and then it is up to the tenant to report their findings within 72hours via the “Move-in Checklist” This seems to be due to budget constraints however, the tenant ends up having to tolerate living in a “less-than-ready” apartment until preventable issues can be fixed. Office staff here are polite and kind, but the standard for the way the units are “made ready” for move-in is relatively poor in my opinion. Hopefully we can work with management to address all of our issues in a timely matter. Other than that, it’s a beautiful community! Maybe “1st Lake corporate” could help by allowing more wiggle-room in the budget to improve the make-ready process….? We have great neighbors and quite a few Kenner PD officers that live here so that’s definitely a plus! Just make sure you ask to view your unit PRIOR to signing the lease. Once you move in, it could take longer than you’d expect to properly correct any maintenance or cleanliness concerns that you may have. ** I will update this review as work is completed in my unit**

By Sage Bowman, Dec 09, 2025 from Google

By Roberf Mccormic, Dec 01, 2025 from Google

By Brittany Jackson, Oct 14, 2025 from Google

I am new to The Lakes, and not only do I love the space and serenity, my kids never want to leave home. Natalie made my move in experience very easy. She was so kind and patient. I have updated my review because they have fixed my issues. Thanks!

By jermaine coleman, Oct 10, 2025 from Google

This property is so beautiful and the sereen is absolutely relaxing. The neighbors are nice and the office staff are exceptionally embracing & welcoming. They go up and beyond to take care of their tenants. The groundsman crew keeps up the property exceptionally well.

By Julian Brooks, Aug 19, 2025 from Google

Great community! Spacious and affordable floor plans with nice amenities. Very quiet community and has lots of parking. Pool area is really nice and has a big grill. The staff is great, especially Natalie on the North. Super happy with the new place!

By Jana J, Jun 24, 2025 from Google

Gianna was very helpful with ensuring I had a smooth and stressful free move to LCS! She is the best—beautiful personality, very patient, and always doing whatever it takes to provide excellent customer service and support.

By emmanuel broussard, Oct 13, 2024 from Google

Been at the Lakes of Chateau North for 3 years. Two years in a very spacious one bedroom in the front of apartment. Very quiet and clean. I decided to move into a two bedroom the transfer process was very easy took two days for completion. Moved to the back of the apartment complex even more quieter less car traffic. The Two bedroom has a lot of space, Raised ceilings And a large garage that can fit my Chevy suburban with space. Neighbors and boat places was very friendly and helpful. Everyone in the office is helpful especially Leslie. Lesley is A very informal veteran that you can really trust to get the job done if you have problems. Also Leo maintenance tech Is very good at resolving anything inside of the apartment that has a problem very quick and fast precise well informed also. Thank you guys for making my 3 year very Pleasant.

By Jairo Martinez, Sep 26, 2024 from Google

Great apts

By Christopher Keith, Sep 23, 2024 from Google

Lakes of Chateau North was one of the most coziest places I’ve lived. The complex went through a few challenges after a major storm but with the help of Leslie and Leo, they accommodated my stay with repairs that were needed. I will definitely rent from them again!

By Natalie Wilson, Sep 20, 2024 from Google

Beautiful property! I recommend everyone comes at least tour! Paradise from home!

By Beth Ann Wallace, Sep 19, 2024 from Google

Having lived here 13 years now, I can sincerely say that the current manager (Leslie) and the current maintenance staff (Leo especially) are the best of the bunch! There was a time when I couldn’t wait to leave this place! Now, not so much. Leslie works very hard, is super considerate of the tenants, and understands that this is our home! I believe she has a vision to make this complex a premiere property. We are not just faceless occupants to her! The office staff that she leads is also fantastic. Polite, expedient, respectful, and honest! All qualities that matter. Leo is an amazing worker! There is nothing he can’t do. In blistering heat, bone cold damp, rain … he’s out in it making it happen, whatever it is that needs done! And he does it all with a great big smile and positive attitude. The only reason there is no 5th star, is that some of the “oomph” needed to get there is more a main office kind of situation. The apartments are older and they’ve been battered by many storms and previously poor management. Some basic things need to be updated and addressed. The windows need work (they are dirty and tough to open, the blinds are broken and dated, and a lot still need screens repaired from Ida). If somebody could figure out the trash situation, that would help tremendously. I know inconsiderate tenants don’t help but it could be better. IV Waste was a BIG improvement! Maybe move the dumpsters to the back or install cameras?!? It’s the toughest problem in property management, for sure! All in all, the time here under Leslie’s leadership has been easily the best! I hope that under her watch, y’all reach that 5!

By ursula lewis, Sep 17, 2024 from Google

They are doing a great amazing wonderful job 👏 I'm proud 👏 too live here ❤️ love always Ursula and family 😊 thanks for your hard work

By Kathy Broussard, Aug 30, 2024 from Google

We have been living here for 11 years and just love the lakes and green space. Our apartment has much more closet space than we have seen elsewhere, and the attached garage makes it one of a kind. We would never have stayed this long if the apartment was not managed or maintained well. And we must say that our current manager (Leslie) and her staff have been the best so far. Equally important, our maintenance guy Leo has been here for many years and is the best around——he has handled the few problems we have had very quickly and thoroughly. We are very satisfied tenants!

By Shane Bailey, Jun 12, 2024 from Google

The young lady at Lakes of Chateau North was Amazing!!! I believe her name is Ms. Aerial. She rectified the problem that I had in an extremely expeditious and professional manner!!!! She displayed patience, courtesy and professionalism!!!!! She is definitely Great!!!!! Sincerely, Shane M Bailey (COSS, Ohst)

By Haley Boo, Nov 27, 2023 from Google

By J K, Oct 06, 2023 from Google

By Carla Bunch, Oct 05, 2023 from Google

By Nataki Daniels, Mar 13, 2023 from Google

By Brianna Davis, Oct 25, 2022 from Google

Rene and Lesley are amazing! They made my move-in stress free!

By Dajah Johnson, Oct 16, 2022 from Google

love this complex; safe environment, beautiful scenery, nice interior & exterior! I did have a few minor issues with the unit but maintenance came that same day I reported the issue. Renee in the office is amazing , I would highly recommend speaking to her if you plan on moving here she was so kind and helpful throughout the entire process!

By Ariel Mcfadden, Jun 07, 2022 from Google

Have a been living with 1st Lake properties for two years now. I first lived in Crossroads, but due to the rent increasing and conditions being very poor, I decided to move to a luxury apartment for a better living experience. I have now been living here for 4 months. I love the layout of my apartment. It is not the most updated apartment, but if you are looking to start off with a luxury apartment for a decent price this could be a choice. Customer service could definitely be better. Lake of Chateau North representatives, specifically Vergil, seems too busy and unapproachable. They constantly speak too loud when they are discussing your business (specifically finances), and need to be trained business etiquette. Recently, I accepted a career path in Corporate HR. So believe me, the experience should be better. However, though I could relocate to a much more luxurious apartment with better service closer to downtown, I like the privacy, the lakes, and spacious living. Until I relocate out of NOLA for good, I will live here, unless the commute becomes too much. Also, I have put in several requests to maintenance since I moved in. After calling several times, visiting the office, and getting frustrated, it took maintenance 3 months to resolve most issues in the apartment. I still have a hole behind my refrigerator that is listed on the checklist and not resolved. However, office representatives do not mind charging late fees and making sure you pay your rent on time. It’s hypercritical. Please read reviews before signing up. They are pretty accurate. The living experience is not too bad though…

By dee ward, Jan 18, 2021 from Google