By Jessica Tumminello, Feb 01, 2019 from Google

I've been living at the Grand Palms for 1.5 years. I signing my second lease tomorrow to stay for another 1.5 years. When I first moved in the management was honestly, sub-par. Repairs were shotty and response times were slow. Recently, Natalie and Monchell have taken over the property. They have made big changes already. I reported a repair on Tuesday, by the end of the day the initial repair was done and a ticket was left on my kitchen table letting me know a maintenance member had been in my home. (That NEVER happened before!) On Wednesday, I called to inform office that when I first moved in a repair had been made but a "bandaid" had been placed and I wanted to let them know that it needed to be done again, Monchell let me know she would absolutely pass my message on. Much to my surprise, Natalie, called me that same day to let me know that under no circumstances would they be taking any short cuts, that the repair would be made and parts had been ordered to render a permanent fix! (SERIOUSLY! SOOOO EXCITED!) The very next day, Natalie called me again to let me know that the final repairs had been done and that painters had been called out as well to repair aesthetic damages from leak! Both, Natalie and Monchell are professional and very pleasant to deal with. I'm happy to call Grand Palms my home and I'm looking forward to all the fun activities they have planned for residents in the near future! Thanks ladies!!

By Current Grand Palms Resident, Feb 01, 2019 from Rent

I've been living at the Grand Palms for 1.5 years. I signing my second lease tomorrow to stay for another 1.5years. When I first moved in the management was honestly, sub-par. Repairs were shotty and response times were slow. Recently, Natalie and Monchell have taken over the property. They have made big changes already. I reported a repair on Tuesday, by the end of the day the initial repair was done and a ticket was left on my kitchen table letting me know a maintenance member had been in my home. (That NEVER happened before!) On Wednesday, I called to inform office that when I first moved in a repair had been made but a "bandaid" had been placed and I wanted to let them know that it needed to be done again, Monchell let me know she would absolutely pass my message on. Much to my surprise, Natalie, called me that same day to let me know that under no circumstances would they be taking any short cuts, that the repair would be made and parts had been ordered to render a permanent fix! (SERIOUSLY! SOOOO EXCITED!) The very next day, Natalie called me again to let me know that the final repairs had been done and that painters had been called out as well to repair aesthetic damages from leak! Both, Natalie and Monchell are professional and very pleasant to deal with. I'm happy to call Grand Palms my home and I'm looking forward to all the fun activities they have planned for residents in the near future! Thanks ladies!!

By Jessica T., Feb 01, 2019 from Apartments

Grand Palms I've been living at the Grand Palms for 1.5 years. I signing my second lease tomorrow to stay for another 1.5 years. When I first moved in the management was honestly, sub-par. Repairs were shotty and response times were slow. Recently, Natalie and Monchell have taken over the property. They have made big changes already. I reported a repair on Tuesday, by the end of the day the initial repair was done and a ticket was left on my kitchen table letting me know a maintenance member had been in my home. (That NEVER happened before!) On Wednesday, I called to inform office that when I first moved in a repair had been made but a "bandaid" had been placed and I wanted to let them know that it needed to be done again, Monchell let me know she would absolutely pass my message on. Much to my surprise, Natalie, called me that same day to let me know that under no circumstances would they be taking any short cuts, that the repair would be made and parts had been ordered to render a permanent fix! (SERIOUSLY! SOOOO EXCITED!) The very next day, Natalie called me again to let me know that the final repairs had been done and that painters had been called out as well to repair aesthetic damages from leak! Both, Natalie and Monchell are professional and very pleasant to deal with. I'm happy to call Grand Palms my home and I'm looking forward to all the fun activities they have planned for residents in the near future! Thanks ladies!!

By anonymous, Feb 01, 2019 from Apartment Ratings

I've been living at the Grand Palms for 1.5 years. I signing my second lease tomorrow to stay for another 1.5 years. When I first moved in the management was honestly, sub-par. Repairs were shotty and response times were slow. Recently, Natalie and Monchell have taken over the property. They have made big changes already. I reported a repair on Tuesday, by the end of the day the initial repair was done and a ticket was left on my kitchen table letting me know a maintenance member had been in my home. (That NEVER happened before!) On Wednesday, I called to inform office that when I first moved in a repair had been made but a "bandaid" had been placed and I wanted to let them know that it needed to be done again, Monchell let me know she would absolutely pass my message on. Much to my surprise, Natalie, called me that same day to let me know that under no circumstances would they be taking any short cuts, that the repair would be made and parts had been ordered to render a permanent fix! (SERIOUSLY! SOOOO EXCITED!) The very next day, Natalie called me again to let me know that the final repairs had been done and that painters had been called out as well to repair aesthetic damages from leak! Both, Natalie and Monchell are professional and very pleasant to deal with. I'm happy to call Grand Palms my home and I'm looking forward to all the fun activities they have planned for residents in the near future! Thanks ladies!!

By Damie McGee, Jun 02, 2018 from Google

Living here has been a blast! Beautiful neighborhood, everyone in the leasing office is so nice and helpful. Would definitely recommend!

By Keyana Welch, Jun 01, 2018 from Google

Good place to live. I had no problems with them at all.

By anonymous, May 14, 2018 from Apartment Ratings

I love living here. I moved here in January and we did NOT have to clean anything before moving in, that is saying a lot! The pools are clean and the grounds are well taken care of. I choose this apartment for the warm and welcome feeling I received just walking into the apartment. There is not so many rules as other apartments in the area.

By Mike Lyons, Dec 14, 2016 from Google

Overall the experience I've had at Grand Palms has been an enjoyable one. There's the offhand complaint for the occasional small issues, but definitely a decent experience, especially as a first apartment.

By Shelly Torquati, Aug 28, 2016 from Google

i live at the grand palms and i loved it. the pool area and picnic area is great.

By evan huff, Aug 24, 2016 from Google

The office is very nice. They just got under new management and are very helpful. Any maintenance issue is fixed right away. The neighborhood is quiet and relaxing. Great place

By Albert Cilluffa, Aug 23, 2016 from Google

The exterior of the apartment complex has recently been renovated giving a more pleasing curb appeal. All requests for repairs have been taken care of in a timely manner. Parking spots are always available (on my side of the complex) although it can get tight at times. Also the dumpster can sometimes get to be overflowing with trash bags making me postpone my delivery of trash to the dumpster. The staff has been helpful when seeking out information and the resolvment of issues.

By Lawrence Turner, May 29, 2016 from Google

Always helpful. Great staff!

By pkans7, Feb 22, 2016 from Apartment Ratings

We moved in a few weeks ago& love our apt.The maintenance was very friendly & made us feel at home.we felt as ease at move in.Thank you peg kan

By Mlepine, Feb 22, 2016 from Apartment Ratings

I have been living in Grand Palms for almost three years. I have not had any problems with the office staff. They have always responded fast to any problems that I have had and there were not very many. My problem is with the owners of the property. I like to put my holiday decorations up. I have several wreaths for different holidays for my door and as I know they don't want them up for a long period of time after the holiday has passed, they need to be more flexible on the time frame for taking the down. One day after the holiday is crazy. I work three jobs and sometimes it may take me a week to get my decorations down. Also I see no reason why I can't display any of my holiday flags. These little things make my apartment very homey and festive for me. It brings joy to me. I love living here and Leslie and Catherine are the best. I love the pools and I live that it is gated. I would recommend this complex.

By AmandaThibodeaux, Feb 19, 2016 from Apartment Ratings

I moved into Grand Palms a few months ago, and I have been very satisfied with the experience overall. From the beginning, the lease was thoroughly explained to me by Mrs. Catherine, who was very knowledgeable and answered all of my questions. My apartment has had no issues, and I feel safe in the gated community provided by 1st lake. I love the convince of the online portal for rent and maintenance requests (although I have not needed to use it), but on the months I decided to pay in person my day is always brightened by the office staff and their smiles. I would highly recommend this community, it is well managed and a wonderful location.

By sierrawild, Feb 19, 2016 from Apartment Ratings

I love it?? it is great and very calming

By Sadie eyster, Feb 16, 2016 from Apartment Ratings

This apartment complex is fan-freaking-tastic!!!