By Monique Murphy, Sep 30, 2024 from Google

Love how friendly, professional, and knowledgeable the leasing consultant is!!!! She makes living here very enjoyable!!!!

By Jennifer DeNoux, Sep 30, 2024 from Google

Helpful staff. Beautiful property. Well maintained.

By Rashad Berrios, Sep 27, 2024 from Google

The employees at severn point are very proactive and helpful here. Everyone in the office are very informative and maintenance is always done in a timely manner

By Krystle Agnew, Sep 23, 2024 from Google

Zibia was such a breath of fresh air, I came in to inquire about a three bedroom unfortunately, Severn pointe didn’t have that floor plan but she did refer me to the property across the street the crossings. I actually toured the three bedroom but it wasn’t big enough for my furniture. Even though I didn’t lease with Zibia was really nice and friendly I would love to lease with her if the floor plan was available just by her personality and demeanor.

By Latysha Ford, Sep 20, 2024 from Google

I was blown away by the level of professionalism and expertise displayed by Ebony. She went above and beyond to ensure my satisfaction!

By damia williams, Sep 08, 2024 from Google

It has been an absolute pleasure living at these apartments. Every time I have a maintenance request it is filled within the same day or week. The whole office staff is always smiles. They are always so ready to help the maintenance crew is also always on point.

By Jessica, Aug 31, 2024 from Google

I lived here for 3 years. I was forced to move here during Hurricane Ida when my other apartment at Premises II collapsed because of water damage. When I moved in to Severn Pointe, I was given an apartment that was not make ready. The carpet was not clean nor was the kitchen, but I was grateful to have a roof over my head. This is my account of those 3 years: 1. Surprisingly (for New Orleans) theft rarely happens even though their gated complex is almost never gated. I didn't have issues with package theft and nothing happened to my car. 2. Your neighbors can do what they want and so can you. Loud noise? Lots of dogs? Domestic violence? Band practice? Door kicked in across the way? The management team doesn't really manage that. 3. They care about the rent though. Pay it. I saw at least a dozen evictions in my building and the one adjacent in the 3 years I lived there. Also, don't expect a deposit back. They will charge you for their routine maintenance, carpet replacement, and other things. You will be paying them when you move out. 4. The maintenance team is understaffed and shared across first lake properties. It may take multiple days to get AC fixed or even a leaking sink fixed. Keep a bucket and a fan. 5. The complex is on both a parade route and across from a high school football field. If you are noise sensitive, just know that fall football season, Mardi Gras season, and St. Patrick's Day can be loud. 6. They really do keep up with the exterior gardening which I appreciate. I wish they made more improvements to the interiors of apartments but the azaleas and roses are lovely every spring. 7. The trash will always be a mini landfill. The good news is that there's plenty of free furniture, but it's also an eyesore and the first thing you see when you enter the property. 8. Finally, they will bang on your door once a month at 8 am-10 am for pest control. They will wait about 15 seconds and then enter the apartment. If you are asleep or in the shower or on the toilet, they still enter and do their thing. No privacy. No warning. I had to install a slide lock just to prevent this. It's a lawsuit waiting to happen.

By Kristen Hurst, Aug 10, 2024 from Google

Love the property! Ashlyn the leasing consultant is amazing! She made my move so personable and easy. The office staff are so sweet. I definitely made a good choice moving to Severn Pointe! The community is quiet and friendly and a major upgrade. Thanks ladies!

By Ontaria Robinson, Aug 10, 2024 from Google

By P.D.Chaminda P.Karunarathna, Aug 09, 2024 from Google

Hello guys,this is wonderful place to live with your family and smart place with smart people.

By Zalynn Herbert, Aug 09, 2024 from Google

Office ladies always super helpful with questions and anything you'd need. Maintenance nice and helpful when needed

By Max Files, Aug 09, 2024 from Google

The office is full of good people always willing to help but the apartments are in mediocre quality but overall it's a nice safe apartment complex that's constantly trying to improve on the quality of life in the area.

By Tim Wynn, Aug 09, 2024 from Google

It’s a very quiet and friendly place to live. it is a older complex, so you run across some issues, but whenever issues may occur there are 3 ladies in the front office that are always very kind and helpful the leasing office manager herself along with 2 other staff members , Ebony Everett & Ashlyn Hastings.

By Vickie Heughan, Aug 09, 2024 from Google

Ms. Dinah and Ashlyn are awesome!

By John Williamsstreames, Aug 07, 2024 from Google

Excellent maintenance team especially Steven, who usually gets the calls on my building. A/C and appliance issues are pretty rate at this property, but when I do have an issue the response time is usually 30 minutes or less. Keep it up guys!

By Kevin P. Johnson, Aug 07, 2024 from Google

I've lived at Severn Pointe since 2006 and it has been an overall pleasant experience. The upkeep of the grounds has continuously gotten better and it is a nice safe place to live. The ladies in the main office are always helpful and nice and Steven P. Sander Jr. always provides quick and thorough maintenance.

By Giovanna Kaigler, Aug 05, 2024 from Google

Office stuff, maintenance and ground workers are excellent

By Natalie Wilson, Jul 29, 2024 from Google

This property is so nice and well kept. The landscaping is beautiful. Ashlyn the leasing person is so kind and knowledgable, she knows a lot about her property. Dinah the property manager gets things done in timely fashion. Ebony the book keeper is very understanding. I recommend this property to everyone. You will not regret living here.

By AnShaniqua Johnson, Jun 19, 2024 from Google

Book keeper Ebony has excellent service. And helps out alot. Knows how to handle business when a problem occurs and finds the solution to the occurrence. She is wonderful and I’m glad she is our Book keeper

By Cory Ancar, Apr 04, 2024 from Google

Zibia was such a wonderful help. She made me feel so welcomed to my new home. I strongly recommend you to see her!!

By Oliver Walker, Jan 03, 2024 from Google

The ladies there at sovereign point are very nice. They mean business to make you happy.

By Hayley Bush, Jan 08, 2023 from Google

By Zachary Caradine, Nov 07, 2022 from Google

By Rebekah Covington, Jun 01, 2022 from Google

Staff is extremely pleasant and helpful. The apartment is spacious for a one bedroom. I am actually returning from another 1st lake property and I’m happy with my decision.

By Lee Harper, Feb 18, 2022 from Google

Experience was great but price was too high for me and does not match up with income in New Orleans ,Metairie area and Job market but in the overall sense things the complex was fabulous I wish I could afford it 🙂